Policies & Client Care

This work is sacred, personal, and deeply meaningful.

Below are the gentle boundaries and agreements that help protect your time, my time, and the integrity of the coaching space we create together.

Payment Policy

All sessions and packages are paid in full at the time of booking through my online scheduler.

This reserves your session time exclusively for you and ensures your container is held with clarity from the start.

Refund Policy

All sessions and packages are non-refundable.

I hold your time in my schedule and prepare for your session in advance.

If something unexpected or serious comes up, please reach out — I’m always open to a compassionate conversation, and we will find a solution that honours both of us.

Cancellation & Rescheduling Policy

If you need to cancel or reschedule, please do so at least 24 hours in advance. Cancellations with less than 24 hours’ notice, or missed appointments, are considered a completed session.

Session Expiry (Freedom Track)

The Freedom Track (3-Session Package) must be completed within 90 days of your first session.

This gives you plenty of room for life to life — while still preserving the momentum and integration the work is designed to create.

Late Arrivals

If you arrive late to a session, we’ll still end at the scheduled time so the next client’s session can begin on time.

Scope of Practice

I provide clarity coaching, somatic awareness guidance, and reflective support. This is not therapy, counselling, crisis intervention, or medical advice.

If you ever need support beyond my scope, I will always encourage you toward the appropriate resources.

Confidentiality

Everything you share in session is held in confidence.

Your stories, insights, emotions, and experiences remain private and protected.

The only exception is where required by law or for your safety.

Respectful Space

This coaching space is built on:

  • mutual respect

  • truth

  • self-honouring

  • compassion

  • emotional safety

I am committed to showing up fully for you, and I ask you to show up for yourself in the same spirit.